|Are reservations required?
Yes. Reservations are required at least
24 hours in advance to guarantee
seating. For same day reservations, call
our office to check on availability
How early do I need
to arrive for the shuttle?
At least 15 minutes before departure
Can the shuttle wait if I am late?
Generally, we can not wait since
passengers arriving on time would be
inconvenienced. If you know that you
will be late, please call our office
with an update 218-855-6973.
Do you service both terminals?
Yes. Departures from Terminal 2
will be approximately 10 minutes after
the scheduled departure from Terminal 1.
Do you provide service anywhere
other than the MSP airport?
Yes. We service the Mall of America, VA,
and the hotels surrounding the MSP
airport for no additional fee. For all
other destinations, please call our
office for price and availability
Do you ever close?
Yes. We are closed on Easter, July 4th,
Thanksgiving and Christmas. We can close
due to inclement weather. We do operate
on a limited schedule on Christmas eve
and New Years Eve.
How much luggage can I bring?
You may bring two (2) checked bags and a carry-on
bag at no additional charge.
our office if additional luggage is
necessary. An extra fee may apply. Golf
bags are considered two pieces of
Do you offer Charter service?
Yes. You can reserve private
transportation for groups up to 14
passengers. This is an affordable option
that allows you to pick your own
departure times. Call the office for
prices and to reserve 218-855-6973.
Are your vans smoke free?
Are pets allowed?
Yes. Pets are considered on a case by
case basis. An extra fee will apply.
Do you provide car seats for
Yes. They may be available upon request.
We suggest that you use your own car
seats since they are fitted and familiar
to your child.
Are drivers allowed to accept
Yes. Drivers may accept gratuity for
providing excellent service and
assisting you with your luggage. The
travel industry suggests $2.00 per bag.
How long is the shuttle ride to
Brainerd - 3 hours
Little Falls - 2 1/2 hours
St. Cloud - 2 hours
Times may vary due to traffic, accidents
and weather, etc.
Can we stop for a rest break along
Yes. Please ask the driver to pull over
at the next convenient stop.
What is your cancellation policy?
Prepaid reservations cancelled 24 hours
in advance will receive a full refund.
Failure to cancel within 24 hours may
result in charges to your credit card.
Do you offer home pick up and drop
Yes, in the Brainerd/Baxter area
transportation to our shuttle locations
is available at $1.50 per mile courtesy
of Brainerd Area Taxi. Contact our
office at 866-955-6973 for arrangement.